Dexciss Support

A stress-free way to resolve tickets.

Have all customer interactions in one place, resolve tickets faster, and see real-time reports.

  • Live chat
  • Ticketing
  • 14 days free trial

Over 13,000+ Client all over the world.

An intelligent workflow for your support team

Your support team’s new superpower.

Smart Automation

Save time by automating repetitive tasks, auto-assigning agents, saving canned responses, and auto-prioritizing tickets.

Omnichannel Support

Connect with customers where it’s convenient for them and get all your chats, emails, and ticket form messages in one place.

Effective Collaboration

Give your team the tools for better collaboration using chats, notes, multiple inboxes, and improved and informed ticket allocation.

Get more tickets done in a day

WHOOSH— post your tickets.

Get real-time insights on ticket status, team performance, assigned tickets, agent workload, ticket satisfaction, response time, and peak hours.

See every detail of previous interactions in the ticket and provide the correct answer. Let customers track their ticket’s status with the customer portal.

Create self-help troubleshooting articles, best practices, and FAQs and reduce your agent’s workload. It also helps new agents learn about the system and customers resolve issues without waiting for an agent.

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Dexciss combines excellent live chat, ticketing and automation that allow us to provide quality.
-Apoorv Soral

Up your customer service game

Increase customer satisfaction with top-level customer service.

Simple workflows, faster resolutions.

Respond faster with automated workflows, organized tickets, clean inbox, easy search, and instant chat. Connect with customers on their preferred channel and get everything on one application.

“Our team really feels great to use deski apps specially their quality”
Micle Duke, Product Manager
Uber Inc.

See the complete picture and get helpful feedback.

Check ticket stats, observe trends, and ticket aging. Get instant feedback, see employee ratings, reward top agents, and keep the team motivated.

“Our team really feels great to use deski apps specially their quality”
Micle Duke, Product Manager
Uber Inc.

Integrate with the tools you use every day

Dexciss Help Desk is friends with the tools you love.

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